Repair Estimate of my M9 by Leica camera Inc.

Discussion in 'Leica M Camera Forum' started by raid, Jul 18, 2014.

  1. raid

    raid Leica Place All-Pro

    Apr 12, 2013
    USA
    Raid
    A letter arrived today in the mail from Leica Camera Inc.
    The M9 has a messed up sensor, and I did not know what to expect, but I was hoping for the "Goodwill" waiver of cost.

    There is no charge for any spare parts at all.
    They will charge for labor done.
    They will replace the M8-M9 Body Cover (MP Style)
    They will replace the Image Sensor
    Check complete of meter system
    Adjust the RF
    Check and adjust for good working order
    Repair (replace?) M9 CCD/Circuit Board

    Cost = $475 +$23.50

    This is a good deal, right?
    What is the cost of all these spare parts? They can't be cheap!
     
    • Like Like x 3
  2. asiafish

    asiafish Leica Place All-Pro

    Aug 9, 2013
    Bakersfield, CA
    Andrew
    Wow, thats a GREAT price.
     
  3. Brian

    Brian Super Moderator Subscribing Member

    Apr 3, 2013
    The cost of a replacement CCD is several thousand dollars...

    That's the price of a CLA these days, that's a great price for this level of repair.
     
  4. raid

    raid Leica Place All-Pro

    Apr 12, 2013
    USA
    Raid
    I am happy! I have no knowledge of the history of this M9 as I bought it used. What Brian said is amazing to me; the cost of the CCD is several thousand Dollars.
     
  5. Duane Pandorf

    Duane Pandorf Leica Place Regular

    195
    Mar 30, 2013
    You will have a like new M9 when she returns!
     
  6. raid

    raid Leica Place All-Pro

    Apr 12, 2013
    USA
    Raid
    I hope so, Duane. The M9 grew on me.
     
  7. Amin

    Amin Administrator

    399
    Mar 28, 2013
    Sounds like a great price to me - new sensor and some upgrades being thrown in as well.
     
    • Like Like x 1
  8. usayit

    usayit Leica Place Regular Subscribing Member

    122
    Mar 31, 2013
    Northern NJ
    Great price!

    That's pretty much my experience with Leica. They know that they charge a premium on products so they are willing to keep customers happy even if it means little/no profit (or even loss) on service. They also realize that products hold value in part because they still are able to service them. It also helps that I deal with them in person (I work nearby)

    When the M8 first came out, there was a lot of reports of sensor and shutter problems.... probably learning from that experience as well.
     
    • Like Like x 1
  9. raid

    raid Leica Place All-Pro

    Apr 12, 2013
    USA
    Raid
    Such excellent service is needed to keep Leica buyers happy. While it took me quite a while to raise the money to buy an M8 and an M9, it never occurred to me to budget ahead for some costly repair. Mechanical (film) Leica cameras are not costly to maintain or to repair if you take good care of them. With digital cameras, it seems to be a different situation. No matter how well you baby your M8 or M9, "something" may happen, and a repair is needed.